FAQs
SO WHAT ACTUALLY IS THE GOOD HOOK?
You know those store bought racer back bra clips that turn your ordinary bras into a racer back style, but they’re often difficult to use on your own, or the clips fling off while you’re trying to squeeze into your bra? Well, THE GOOD HOOK is a better version of those.
THE GOOD HOOK is a new style of racer back bra clip that you attach to your bra straps BEFORE putting your bra on. You then PUT YOUR BRA ON AS NORMAL and hook the clips together. When you’re done simply remove the clips and your bra returns to a normal bra with parallel straps.
You might choose to use THE GOOD HOOK when you want to wear shoulder revealing clothing but you don’t want your bra straps to show.
HOW DO I USE THE GOOD HOOK?
THE GOOD HOOK is so easy to use, simply LENGTHEN. SLIDE. HOOK:
- LENGTHEN bra straps to their longest point.
- SLIDE clips onto bra straps – for this step ensure the hook and eye face towards each other, form a LOOP with your bra strap and SLIDE one clip onto each strap.
- PUT your bra on as normal.
- HOOK clips together.
VOILA – you’re good to go!
WATCH HOW TO USE THE GOOD HOOK at the bottom of our HOME PAGE.
HOW DO I REMOVE THE GOOD HOOK?
THE GOOD HOOK is simple to remove:
- UNHOOK clips.
- Remove bra.
- Gently stretch your bra strap above and below the clip and slide the clip off. Repeat on the other strap.
- If required, gently wipe the clips with a damp cloth.
- Store the clips in THE GOOD HOOK pouch ready for their next use.
WHAT ARE THE GOOD HOOK TUBES USED FOR?
If your bra straps are particularly silky or narrow, on occasion you may find that THE GOOD HOOK clips slip off your bra straps when you’re trying to hook or unhook the clips. If this happens to you we don’t want this to be a source of frustration, so we have included 6 x small silicon tubes that allow you to “LOCK” the clips in place so they won’t slip off your straps.
They’re really simple to use too:
- Before putting the clips on your bra straps, slide one tube onto the centre bar of one clip - repeat on the other clip.
- SLIDE clips onto bra straps – for this step ensure the hook and eye face towards each other, form a LOOP with your bra strap and SLIDE one clip onto each strap.
- Turn the strap over and gently slide the tube toward the HOOK or EYE so it completely closes the gap – you can do this with the tip of your fingernail. Repeat on the other strap. Now those clips are not coming off your straps until you want them to!
When you want to remove the tubes simply:
- SLIDE the tube across the centre bar of the clip to expose the gap.
- Gently stretch your bra strap above and below the clip and slide the clip off. Repeat on the other strap.
- Slide the tubes off the clips and store in THE GOOD HOOK pouch for their next use.
WATCH HOW TO USE THE GOOD HOOK TUBES at the bottom of our HOME PAGE.
WHAT BRA STRAP WIDTH IS THE GOOD HOOK BEST SUITED TO?
THE GOOD HOOK suits bra straps up to 1.4cm wide (approximately 0.5 inches wide).
If you wear bra straps wider than 1.4cm and are interested in buying a set of bra clips that suit wider bra straps, please register your interest by emailing us at info@thegoodhook.com.
HOW MANY BRA CLIPS ARE IN A PACK?
Each pack contains 3 sets of THE GOOD HOOK bra clips in 3 different colours – black, white and beige.
SHIPPING
Please visit the SHIPPING page of our website for details on shipping.
THE GOOD HOOK WASN’T FOR ME – HOW DO I RETURN IT?
We love our product so much and we want you to love it too! However, if you tried THE GOOD HOOK and it wasn’t for you, we offer a 30 day money back guarantee. Please visit the RETURNS page of our website for full details on how to initiate a return.
MATERIALS
THE GOOD HOOK bra clips are made from nylon powder coated iron that is certified by Oeko-Tex® as safe to be worn against the human body. It is made from the same materials that most rings and sliders on bras are made from. Pre-test for skin sensitivity and if irritation or redness occurs discontinue use.
THE GOOD HOOK tubes are made from 100% silicone elastomer, are medical grade and non-toxic. Pre-test for skin sensitivity and if irritation or redness occurs discontinue use.
CARE INSTRUCTIONS
Wipe clean with a damp cloth. Do not machine wash – remove clips and tubes from bra straps before machine washing bra. Do not iron. Store in THE GOOD HOOK pouch when not in use.
CAN I BUY THE GOOD HOOK IN STORES?
THE GOOD HOOK is currently available online only.
I WANT TO STOCK THE GOOD HOOK IN MY STORE – HOW DO I DO THAT?
You know a good thing when you see it! For stockist enquiries please email us at info@thegoodhook.com.
I WANT TO ENQUIRE ABOUT DOING A COLLAB WITH THE GOOD HOOK – HOW DO I DO THAT?
We don’t blame you! For collaboration enquiries please email us at info@thegoodhook.com.
I WANT TO ENQUIRE ABOUT LICENSING THE GOOD HOOK FOR MY BUSINESS – HOW DO I DO THAT?
Now you’re talking! For licensing enquiries please email us at info@thegoodhook.com.
WHAT CURRENCY IS THIS WEBSITE IN?
All prices on our website are in Australian Dollars ($AUD) and include GST (Goods & Services Tax).
WHERE IS THE GOOD HOOK MADE?
THE GOOD HOOK is lovingly designed in Naarm, Melbourne, Australia and carefully manufactured in China. The design of THE GOOD HOOK is registered and protected in multiple countries.
SUSTAINABILITY
Not a fan of waste? Neither are we. That’s why we use minimal packaging and send our product in a reusable pouch that you can use for the life of the product. The only thing you will pop in the bin is a small plastic bag that is used to protect the product and pouch during transit. The envelope your product arrived in can go in the recycling bin. We believe in finding ways to reduce waste every day. Every small change makes a difference.
We think most of your questions can be answered here, but if not please head to our CONTACT US page.
RACER BACK BRA CLIPS MADE EASY